At Le Signor, we want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help. Our return and exchange policy is designed to make the process as smooth and convenient as possible.
Returns
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Return Period: You have 14 days from the date of delivery to return any items.
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Free Return Shipping: We offer free return shipping on all returns. Simply use the prepaid return label included with your order.
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No Restocking Fee: We do not charge any restocking fees for returns.
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Eligible Items: All items must be returned in their original condition.
How to Return
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Prepare Your Package:
- Place the items you wish to return in their original packaging, including any accessories, tags, and documentation.
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Attach the Prepaid Label:
- Affix the prepaid return label to the outside of the package.
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Ship Your Package:
- Drop off the package at the nearest shipping carrier location specified on your return label.
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Confirmation:
- Once we receive and inspect your return, we will notify you via email. Your refund will be processed to your original payment method within 5-7 business days.
Exchanges
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Easy Exchanges: If you would like to exchange an item for a different size, color, or style, please follow the return process and place a new order for the desired item.
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Quick Processing: We recommend placing the new order as soon as possible to ensure availability.
Refunds
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Processing Time: Once your return is received and inspected, we will process your refund within 5-7 business days. The credit will automatically be applied to your original method of payment.
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Shipping Costs: Original shipping costs are non-refundable. However, we cover the cost of return shipping.
Damaged or Defective Items
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Report Issues: If you receive a damaged or defective item, please contact our customer service team within 7 days of delivery. We will arrange for a replacement or a full refund.
Contact Us
If you have any questions or need assistance with your return or exchange, please contact our customer service team:
Thank you for shopping with Le Signor. We appreciate your business and are committed to providing you with the best customer service experience.
This policy ensures clarity and convenience for your customers, fostering trust and encouraging repeat business.
